Guarantee and Complaints
At Little Magic Room, we strive to ensure that every purchase meets your expectations. However, we understand that unforeseen issues may arise. We are here to assist you with any complaints or warranty claims.
Warranty Claims
If you encounter any defects or issues with your order, please notify us promptly via email at info@littlemagicroom.nl with the following details:
- Order information
- Description of the complaint
- Photos illustrating the issue
Complaints Handling
Should any aspect of your shopping experience not meet your expectations, please email us at info@littlemagicroom.com with your order number and details of your complaint(s). We are committed to helping you find a suitable solution.
Dispute Resolution
In the unlikely event that our efforts do not resolve the issue to your satisfaction, you have the option to escalate the matter for mediation.
EU consumers can register complaints through the European Commission’s ODR platform at ec.europa.eu/odr
At Little Magic Room, we value your satisfaction and aim to address any concerns promptly and effectively.
Should you have any further questions or require assistance, please do not hesitate to contact us.